Telehealth usage is on the rise because it is a convenient healthcare option. Healthcare providers began to implement Virtual Care to improve the quality of care for their patients. Telehealth benefits provide around the clock care for all patients.
We see a multitude of different patients including elderly who rely on family for transportation, patients that prefer not to drive in adverse weather conditions, individuals who work during business hours, some have deductibles they feel will “never be met” and they continue to pay for every visit out of pocket. A visit to the doctor’s office typically involves planning, time off work, children missing school and sitting in the clinic waiting to be seen.
Consultation by phone with Medical Providers
Option of Webcam to see the medical issue you may have
Peace of mind around scheduling appointments
Increased access to home bound patients
Patients who have equipment and may be difficult to leave home
Unnecessary trips to the Urgent Care avoided
Medications called directly to your preferred pharmacy for immediate pick up, when medically necessary.
Availability to call/ email a nurse or physician to ask simple questions versus relaying a message through the answering service at the doctor’s office…..waiting for a call sometime today or tomorrow….more than likely be requested to make an appointment anyways.
The Physicians follow-up with patients to see how patients are doing….even if they directed you to a specialist or Emergency Room
Those patients who don’t have a Primary Care Physician, still have access
No insurance is necessary to access (this does not replace health insurance)
Records will be kept of all calls in your personal account….this prevents duplicated treatments or the history and previous treatment plan that may have worked in the past.
The patient’s Primary Care Physician will be collaborated with in regards to the current medical ailments
Telehealth should not replace the physical assessment from your Primary Doctor to feel a suspicious lump, physical yearly exams or completing necessary testing. The majority of the time patients don’t feel like dragging themselves while nauseated, aching, migraine, sore throat, minor cold, allergies or simple accidents that may require a medicated cream with a bandage……..they prefer not to drive 30 minutes to sit in a waiting for 45 minutes with multiple other sick patients, when they could have stayed at home.